These models aren’t designed for heavy use, but many organizations make use of them on individual systems and should be aware of this flaw. In my experience, any printer that holds the paper vertically and then pulls it down through the printer invariably ends up having paper jam problems. Regardless of the cause, when removing a paper jam, always pull the paper in the direction of the paper path, because pulling it backwards can severely damage the printer.Ĭertain HP printers are more susceptible to paper jams than others. For some HP printers, the rollers are easily accessible, but you’ll need to completely tear down other models to remove the rollers. While cleaning the printer periodically and using the correct paper type are easy fixes, roller replacement can be a difficult job depending on the model of HP printer. A printer will jam for any number of reasons: It’s dirty, the wrong paper type is being used, or the rollers on the printer that feed the paper through its pathway are worn down. I’ve identified 10 problems you can expect to run into most often when dealing with an HP printer, and I’ve included suggestions on fixing them.Īmong the most common problems with any make of printer are paper jams. For an IT support professional, it’s critical to know how to fix the most common problems associated with these printers. And we all know printers fail at the most inopportune moments. While they’re generally very reliable, even in the most demanding of environments, HP printers are still problematic from time to time.

For more info, visit our Terms of Use page. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. From the ubiquitous paper jam to the vexing 50.4 error, this article offers a top 10 list you can use to troubleshoot any HP printer. While Hewlett-Packard printers are known for their reliability, they still need a helping hand from time to time. Top 10 HP printing problems and how to fix them

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